Able to draw upon extensive claim’s handling experience gained in both commercial and personal areas at both local and national companies.

Further direct customer facing roles have provided me with the knowledge of how to deal with difficult situations and gain an appropriate outcome for all parties.

I feel claims is an often over-looked opportunity to provide great customer service and strive to do this on all occasions.

Being a local resident I am aware of the particular challenges faced for our customers and keep appraised of local issues which may affect us all.