We are committed to ensuring the personal information you provide us with is protected.

What we collect and why

We collect and process personal information from you to allow us to answer your enquiries, ensuring that the content from our site is presented in the most effective manner for you and for your computer, to notify you about changes to our website (including services and products), to provide you with quotations and to carry out our obligations under any contracts entered into between you and us. We also collect and process details of your visits to our site and the resources that you access.

At each stage, you will be able to see what information we request, such as your name, contact details and information relating to your specific enquiry. If you contact us other than via our website, we may keep a record of that correspondence.

What we do with the information we collect

The information we collect about you is used solely for the purposes for which it was provided. We will only use it for additional purposes, such as marketing, if we have received your prior consent to do so.

The information you provide may be shared with employees throughout our company in order to deal with your enquiry or request. We will not share your information with any third parties other than when we are legally obliged to do so.

We will not sell your information to any third party, unless we or one of our Subsidiary Companies is sold itself.

Please do not divulge any sensitive information via our website. A member of our team will discuss your insurance details with you in person.

Where we store the information we collect

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the provision of information you have requested. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.  You may also choose to restrict the collection or use of your personal information.

Under the Data Protection Act 1998 you have the right, for a fee, to ask us for a copy of the information we hold about you and to have any inaccuracies corrected or removed. To do this, please write to us at Longfields, 7 South Street, Manningtree, Essex CO11 1BB or email

About IP addresses and cookies

We may collect information about your computer, including, where available, your IP address, operating system and browser type, for system administration.

We may use ‘cookies’ to monitor how you use our site. Cookies help us to understand how our customers and potential customers use our website so we can develop and improve its design, layout and function. We may also use the information to compile reports and to help us improve the site.

A cookie is a small file that will ask permission to be stored on your computer’s hard drive. It records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit.

If you do not want us to use cookies in your browser, you can normally set your browser to reject cookies or to alert you should a website attempt to put a cookie on your computer.

For information about how to disable cookies in your browser please visit the aboutcookies website

Links to other websites

 Our website may contain links to other websites. Such sites are not governed by this privacy statement and we cannot be responsible for the protection and privacy of any information that you provide to that site. Please review the privacy statement applicable to the website in question.